Satisfaction questionnaire

Welcome to our satisfaction questionnaire. We would like to collect your feedback following our recent project completed for you. Your opinion is essential to us and will help improve our services in the future. All your responses will be treated confidentially and used solely for improvement purposes. Thank you for taking the time to share your thoughts.

    Your contact details

    Name :
    First name :
    Company :
    Phone :
    E-mail :

    Questionnaire

    1. Quality of communication before and during the project

    Were you satisfied with the communication with our team before and during the project?
    Very satisfiedSatisfiedNeutralDissatisfiedVery dissatisfied

    2. Meeting deadlines

    Was the project completed within the agreed timeframe?
    YesNo

    3. Quality of installation and commissioning

    Did the installation and commissioning meet your expectations?
    YesNo

    4. Competence and professionalism of our team

    How do you rate the competence and professionalism of our team?
    ExcellentGoodNeutralUnsatisfactoryVery unsatisfactory

    5. Reactivity in the event of a problem

    Did you find our team responsive to any issues that arose?
    YesNo

    6. Overall project satisfaction

    On a scale from 1 to 10, how would you rate your overall satisfaction with the project?

    7. Source of electricity and commitment to sustainability

    What is the main source of electricity used at your site (renewable energy, energy mix, other)? Does your company have commitments to carbon neutrality?

    8. Improvements and suggestions

    Do you have any suggestions to help us improve our services?

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