{"id":110,"date":"2025-03-25T09:23:52","date_gmt":"2025-03-25T08:23:52","guid":{"rendered":"https:\/\/464094.web24.swisscenter.com\/satisfaction-questionnaire\/"},"modified":"2025-09-12T16:42:22","modified_gmt":"2025-09-12T14:42:22","slug":"satisfaction-questionnaire","status":"publish","type":"page","link":"https:\/\/survey.protectastechnology.com\/en\/","title":{"rendered":"Satisfaction questionnaire"},"content":{"rendered":"<div id=\"pl-110\"  class=\"panel-layout\" ><div id=\"pg-110-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-110-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-110-0-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"0\" >\t\t\t<div class=\"textwidget\"><p>Welcome to our satisfaction questionnaire. We would like to collect your feedback following our recent project completed for you. Your opinion is essential to us and will help improve our services in the future. All your responses will be treated confidentially and used solely for improvement purposes. Thank you for taking the time to share your thoughts.<\/p>\n<\/div>\n\t\t<\/div><\/div><\/div><div id=\"pg-110-1\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-110-1\" ><div id=\"pgc-110-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-110-1-0-0\" class=\"so-panel widget widget_block panel-first-child panel-last-child\" data-index=\"1\" ><p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f122-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"122\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/110#wpcf7-f122-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"122\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f122-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<h2>Your contact details\n<\/h2>\n<p>Name : <span class=\"wpcf7-form-control-wrap\" data-name=\"lastname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"lastname\" \/><\/span><br \/>\nFirst name : <span class=\"wpcf7-form-control-wrap\" data-name=\"firstname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"firstname\" \/><\/span><br \/>\nCompany : <span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company\" \/><\/span><br \/>\nPhone : <span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phone\" \/><\/span><br \/>\nE-mail : <span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n<\/p>\n<h2>Questionnaire\n<\/h2>\n<h4>1. Quality of communication before and during the project\n<\/h4>\n<p><span class=\"question\">Were you satisfied with the communication with our team before and during the project?<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"communication\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"communication\" value=\"Very satisfied\" \/><span class=\"wpcf7-list-item-label\">Very satisfied<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"communication\" value=\"Satisfied\" \/><span class=\"wpcf7-list-item-label\">Satisfied<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"communication\" value=\"Neutral\" \/><span class=\"wpcf7-list-item-label\">Neutral<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"communication\" value=\"Dissatisfied\" \/><span class=\"wpcf7-list-item-label\">Dissatisfied<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"communication\" value=\"Very dissatisfied\" \/><span class=\"wpcf7-list-item-label\">Very dissatisfied<\/span><\/span><\/span><\/span>\n<\/p>\n<h4>2. Meeting deadlines\n<\/h4>\n<p><span class=\"question\">Was the project completed within the agreed timeframe?<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"delay\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"delay\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"delay\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n<\/p>\n<h4>3. Quality of installation and commissioning\n<\/h4>\n<p><span class=\"question\">Did the installation and commissioning meet your expectations?<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"installation\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"installation\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"installation\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n<\/p>\n<h4>4. Competence and professionalism of our team\n<\/h4>\n<p><span class=\"question\">How do you rate the competence and professionalism of our team?<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"knowledge\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"knowledge\" value=\"Excellent\" \/><span class=\"wpcf7-list-item-label\">Excellent<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"knowledge\" value=\"Good\" \/><span class=\"wpcf7-list-item-label\">Good<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"knowledge\" value=\"Neutral\" \/><span class=\"wpcf7-list-item-label\">Neutral<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"knowledge\" value=\"Unsatisfactory\" \/><span class=\"wpcf7-list-item-label\">Unsatisfactory<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"knowledge\" value=\"Very unsatisfactory\" \/><span class=\"wpcf7-list-item-label\">Very unsatisfactory<\/span><\/span><\/span><\/span>\n<\/p>\n<h4>5. Reactivity in the event of a problem\n<\/h4>\n<p><span class=\"question\">Did you find our team responsive to any issues that arose?<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"reaction\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"reaction\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"reaction\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n<\/p>\n<h4>6. Overall project satisfaction\n<\/h4>\n<p><span class=\"question\">On a scale from 1 to 10, how would you rate your overall satisfaction with the project?<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"satisfaction\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"satisfaction\"><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><option value=\"6\">6<\/option><option value=\"7\">7<\/option><option value=\"8\">8<\/option><option value=\"9\">9<\/option><option value=\"10\">10<\/option><\/select><\/span>\n<\/p>\n<h4>7. Source of electricity and commitment to sustainability\n<\/h4>\n<p><span class=\"question\">What is the main source of electricity used at your site (renewable energy, energy mix, other)? Does your company have commitments to carbon neutrality?<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"durability\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"durability\"><\/textarea><\/span>\n<\/p>\n<h4>8. Improvements and suggestions\n<\/h4>\n<p><span class=\"question\">Do you have any suggestions to help us improve our services?<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"suggestion\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"suggestion\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Welcome to our satisfaction questionnaire. We would like to collect your feedback following our recent project completed for you. Your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-110","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/survey.protectastechnology.com\/en\/wp-json\/wp\/v2\/pages\/110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/survey.protectastechnology.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/survey.protectastechnology.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/survey.protectastechnology.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/survey.protectastechnology.com\/en\/wp-json\/wp\/v2\/comments?post=110"}],"version-history":[{"count":2,"href":"https:\/\/survey.protectastechnology.com\/en\/wp-json\/wp\/v2\/pages\/110\/revisions"}],"predecessor-version":[{"id":134,"href":"https:\/\/survey.protectastechnology.com\/en\/wp-json\/wp\/v2\/pages\/110\/revisions\/134"}],"wp:attachment":[{"href":"https:\/\/survey.protectastechnology.com\/en\/wp-json\/wp\/v2\/media?parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}